Can you see my screen?Oh, there we go!
Going home! ❀
Getting to work! ❀
Gathering info... ❀
Hello worldHello world
A collage of Shipt branding on landing pages, in-app experience, and emails

New illos, who dis?

Shipt (Target) – Art Director, Designer & Illustrator

Branding
Illustration
Art Direction
Design System

Background

Shipt was refreshing its visual identity, and I led the art direction for the new illustration style. I created new illustration assets, built a library with guidelines, and partnered with cross-functional teams and an external illustrator to bring the vision to life.

A gif of an old purple basket with groceries in line art format and it switches to a grocery bag with products in a risograph texture

Process

We partnered with the Product team to create illustrations that supported key site features and worked in both dark and light mode. After auditing our existing illustrations, we prioritized updates and developed a flexible, textured block-print style in collaboration with illustrator Ruby Taylor.

A small selection of purple stroke illustrations like list and pencil, products creating an heart, cart with a medal, tower of toilet paper, and korean finger heart and stars and sparkles. There are some images of reference images like gardening, groceries, patterns and hands high-fiving

New Illustration & Expression Set

Our object illustrations highlight Shipt’s core value, especially for items that don’t photograph well. I expanded the set for seasonal campaigns and standardized strokes and risograph textures to keep the style consistent across web, print, product, and photography.

Multiple illustrations spanning from realism to whimsical that relate to grocery service
A gif of a piggy bank, presents, candy cane, and shipt bag and box

Evolving Illustration Library

Since most designers on the team aren’t illustrators, I created a library of vector building blocks they could mix and match to speed up the process. These files also provided clear guidance for expanding the illustration library while maintaining a consistent brand style.

A few rules related to illustrations such as do not use illustrations on background colors that clash, don't overcomplicate the subject

Results

More than 20% of users engaged with the secondary shelf on the global homepage during our MVP launch, and over 50% selected “grocery,” showing that more detailed categories will be valuable for customers.

A collage of illustration guidelines about colors, rules, perspectives, and construction of illustrations